Read more GDPR Technology; Privacy by Design Pt.1

March 15, 2018

The countdown to GDPR continues to tick away while companies either scramble towards compliance or drift aimlessly and carefree into non-compliance. With each passing day comes another whitepaper, another blog or expert opinion. So, here’s one more to add to the count…  Here at The DDC Group we are focused and well on our way to a smooth transition into GDPR life. This has been aided by the use of technology, drastically reducing the man hours we first anticipated. A

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Read more The barrier between you and your customers is gone – Introducing GDPR.

March 01, 2018

The barrier between you and your customers is gone – Introducing GDPR. Come May 25th, 2018, should a customer call and implement their ‘right to be forgotten’ you’ll have 20 working days to comply or face the consequences. The following day, you could have another 5 customers implementing this right, and the next… another 10. Can your business spare the time and expense to locate each customer’s file and search through your vast digital estate? The message

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Read more A Customer Lifecycle Solution

September 04, 2017

Check out our latest infographic, looking at our Customer Lifecycle solution… To find out more, speak to one of our experts today.

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Read more Recap: A Client Visit to the Philippines

August 03, 2017

Recently our Client Relationship Manager, Nicola Hopkins returned to our offices in the Philippines with Sara Farrell from Brandbank. Each visit is an eye-opening experience and Nicola is always delighted to share with us her experiences out there… Monday – First Day in Manila On arrival to the office we received a very warm welcome and our names were displayed on the TV screens, Sara was very impressed with this, commenting… “finally my name is up in lights.”

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Read more 5 Tips When Choosing an Outsourcing Partner

May 22, 2017

Are you currently thinking about outsourcing? If so here’s our top 5 tips that you should keep in mind when choosing an outsourcing partner.  For more information about how we can benefit your business please give us a call on 01909 488600 or email us at

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Read more An Insight into Sarajevo

March 15, 2017

Sarajevo, the capital of Bosnia and Herzegovina has an interesting history, but for us, at DDC Outsourcing Solutions (DDC OS) it is one of our key nearshore locations.Recently, Chrissie Spencer, the Head of Group Marketing was on one of her frequent visits and we asked her to share her experience with us. So, Chrissie, over to you... I get the same reaction from most people when I say I am travelling to this part of the world... one of trepidation; is it safe? If you are of a certain age,

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